Support Hub
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Latest activity by Support Hub-
Support Hub created an article,
How To Find Your Card PIN
Once you’re logged in to Radius Velocity, retrieving your PIN is simple: Visit https://radiusvelocity.com, or open the Velocity mobile app and sign in with your credentials. Select Fuel Cards → Vi...
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Support Hub created an article,
Has Your Card Been Lost Or Stolen?
If your card has been lost or stolen it is important you contact UK Fuels immediately. You can call UK Fuels on 0344 880 2468 or click the Fuel Cards section of your Velocity account. Next, click M...
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Support Hub created an article,
Trouble Logging into Velocity?
As a Less Per Litre cardholder, you’ll need access to the Radius Velocity portal to manage your diesel fuel card. If you can’t get in, follow the steps below to reset your password or renew an expi...
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Support Hub created an article,
How To Find Fuel Stations That Accept Your Card
It's easy to find participating fuels stations using the e-route app. This app is powered by UK Fuels and it allows you to locate over 3000 participating fuel stations nationwide, covering 97% of ...
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Support Hub created an article,
Using Your Fuel Card: A Simple Step-by-Step Guide
Using your card is easy. The video below explains how: How to Use Your UK Fuels Card: A Simple Step-by-Step Guide Know Your CardYour fuel card works just like a bank or store card, except it only ...
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Support Hub created an article,
How to Register for Radius Velocity
Follow these simple steps to get started: Check Your InboxWithin a few days of your account being approved, you’ll receive an activation email from no-reply@radiusvelocity.com. If you don’t see it...
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Support Hub created an article,
What Is Radius Velocity?
What Is Radius Velocity?Radius Velocity is the free, web and mobile-based portal provided by our partner UK Fuels that centralises all of your diesel-card account information. Instead of juggling ...
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Support Hub created an article,
What’s in Your Letter?
When your UK Fuels card arrives in the post, you’ll find your fuel card plus three key documents, all in one neat packet. Here’s what to look for: Your Fuel Card ...
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Support Hub created an article,
What is a fuel card?
A fuel card is like a bank card, however it's restricted to fuel-related items at specified outlets. You use a PIN to purchase fuel on credit, after which you pay a single bill for all your transac...
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Support Hub created an article,
How do I access my Velocity account to manage my account?
You should receive an invite from Radius Velocity with a unique link to activate your account. For full details, please click here to see this information from Radius.